Author: Kathryn Brew

Short, common words are not searchable – RESOLVED

Observation: Searching for “It” under Title or All returns no results. “it stephen king” returns 1782 results, the same number as just searching “stephen king.” It seems like the word “it” is not searchable. The same thing happens with the words “and,” “the,” “of,” “if,” “in,” and “or.” This is especially a problem for the popular Stephen King book, but could potentially impact other works with unusual titles.

Reported: 12/2/2021

Resolution: Innovative has implemented a fix and short words are now searchable.

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Different formats don’t roll up together – RESOLVED

Observation: Caused by slight differences in titles such as punctuation or “a novel” appearing in some bib records and not others, and differences in author names, such as some OverDrive records not using authorized versions of names.

Reported: 10/2/2021

Resolution: Enhancement on 11/22/21 should have improved this by normalizing the authors and titles. Punctuation will be ignored, phrases like “A Novel” will be ignored. Updates to the MHLS catalog to fix errors in bibliographic records or standardize the information in these fields will also help the results roll up. Please report any roll-up issues you find by emailing techsupport@midhudson.org or cataloging@midhudson.org.

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Relevancy ranking issues – RESOLVED

Observation: Searches do not always bring up the most relevant titles as the first results, according to our testing. Encore seems to do a better job at this.

Reported: 09/15/21

Resolution: Improvements have been made to the relevancy algorithm that give greater weight to exact title matches and the number of copies of a title in the system.

Please report if you still have any issues with search result order by emailing techsupport@midhudson.org or filling out the feedback form.

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Can’t place holds on ordered records – RESOLVED

Problem: Patrons cannot place holds on titles that are yet to be released, like they can in Encore.

Reported: 11/19/21

Resolution: Mid-Hudson has adjusted the settings of each material type in Vega to be requestable even when no items are yet attached to bib records. The issue should be fixed. Please let us know if you are still having problems with this.

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