“0 results” bug

Observation: Occasionally, a search will result in a “0 results found for [keyword].” However, there are items in the catalog with that word. This seems especially likely with short, common words like “it” and “or.”

Reported: 04/01/2022

Status: Refreshing the page will usually resolve the issue. The bug has been reported to Innovative. 

Resolution: This is a known issue. If the bug fixing goes to plan, it will likely be deployed on 5/24/22.

The initial search results
The results after refreshing the page