Service level changes

To find step by step instructions to change your service level, locate the Service Level, where you currently fit, and below that select the letter of the service level that bests fits the level you will move to.

Service Level A
Building Closed
Online resources
Telephone support reference
Online programming

Service Level B
Online resources
Telephone support reference
Online programming
Curbside pickup

Change to Service Level:
A – Click for directions
C – No Sierra changes required
D – No Sierra changes required
E – No Sierra changes required

Service Level C
Online resources
Telephone support reference
Online programming
Curbside pickup
Home delivery
Checkout at the circulation desk
Access to browse the collection
Public computer access
In-person support for reference

Change to Service Level:
A – Click for directions
B – No Sierra changes required
D – No Sierra changes required
E – No Sierra changes required

Service Level D
Online resources
Telephone support reference
Online programming
Curbside pickup
Home delivery
Checkout at the circulation desk
Access to browse the collection
Public computer access
In-person support for reference
Public access to study areas

Change to Service Level:
A – Click for directions
B – No Sierra changes required
C – No Sierra changes required
E – No Sierra changes required

Service Level E
Online resources
Telephone support reference
Online programming
Curbside pickup
Home delivery
Checkout at the circulation desk
Access to browse the collection
Public computer access
In-person support for reference
Public access to study areas
Programming

Change to Service Level:
A – Click for directions
B – No Sierra changes required
C – No Sierra changes required
D – No Sierra changes required